Other Questions
What type of PC supports your site?
Most modern PCs will run our interface successfully, but in order to achieve the best performance we recommend that you have at least 1.8 GHz Pentium IV (or equivalent) processor with 512MB of RAM. Other programs installed and running could affect the performance of the website.
What are the differences between spread betting and CFD trading?
Below is a table of the major differences between spread betting and CFDs:
| Spread betting | CFD trading |
| Capital gains are tax free* | Subject to Capital Gains Tax (CGT)* |
| Losses cannot be offset for CGT purposes* | Losses can be offset for CGT purposes* |
| All contracts expire** | No expiry (except future contracts) |
| Use a currency to trade in of your choice | Currency based in country of origin i.e. if you trade Vodafone on the FTSE, you trade in £. If you trade Google on NYSE, you trade in $ |
| Trade using a stake of £/$/€ etc per point | Trade a number of CFDs per point |
* Under current UK law, which is subject to change and may differ in jurisdictions outside the UK.
** for gaming purposes even rolling contracts have a theoretical expiry date but this is many years in the future.
We do not charge any commission or minimum commission for CFD trading, but instead we apply a spread across all our markets (equities included*), as detailed in the Market Information.
*with the exception of Australian equities.
How secure is your website?
The Capital Spreads website is protected by a Thawte verified certificate. This means that any information that you provide is protected by a secure certificate provider, thus ensuring the security of the site. More information regarding Thawte can be viewed here.
Firewalls
Although we have taken care to design the site to be compatible with the most popular firewall vendors, it is quite possible that specific firewall settings or configuration could limit your experience of the Capital Spreads website. If you are using a firewall and are not sure whether it is the cause of your problem, please email us with details of the type of firewall that you have. As a simple test, you could shut down your firewall for a few seconds while you reload the Capital Spreads site.
If you are still experiencing trouble, it is most likely that your firewall is not the root cause. If the problem is no longer evident, your firewall is most likely blocking/changing certain content. In this case, it would be a good idea to contact your firewall vendor for support.
How do I amend my cookie settings?
Depending on which browser you use, follow one of the appropriate set of instructions below:
Internet Explorer 7
Select ‘Internet Options’ from the ‘Tools’ menu and then select the ‘Privacy’ tab. Finally, choose ‘Accept’/‘Prompt’ for ‘First-party Cookies’ and tick the ‘Always allow session cookies’ box.
Internet Explorer 8
Select ‘Internet Options’ from the ‘Tools’ menu and then select the ‘Privacy’ tab. Finally, move the slider to the ‘Medium’/‘Low’/‘Accept All Cookies’ level.
What about cookies?
Our interface uses Session Cookies, and these must be enabled before you can log in. "Cookies" are small amounts of data that a website can send to your web browser and store on your computer. Cookies do not contain personal information about you (unless you knowingly provide it). We use cookies to enhance navigation and the functionality of our website to securely verify your identity.
Please follow the instructions below to allow your browser to accept Session Cookies. If you have any questions, please call us on +44 (0)20 7456 7020 .
Can I trade using an Apple Mac?
Our site is fully compatible with the Apple Mac. However, if you do experience problems with our website, we recommend upgrading to the latest version of Internet Explorer for Mac. Please be aware that, although Microsoft may continue to provide security and performance updates to the Internet Explorer for Mac, no major new releases are planned.
If you find that Internet Explorer for Mac does not work properly, please try using Apple's new Safari Browser: http://www.apple.com/safari/download/
Do I need to adjust my monitor/screen settings?
You will get the best results from our site if you set your screen resolution to a minimum of 1024 x 768 pixels. If you require assistance in doing this, please call our support team on +44 (0)20 7456 7020 , and they will be happy to help.
Which Internet browser should I use?
You can access the Capital Spreads website using the latest versions of main browser, including Internet Explorer, Firefox and Safari.
However, if you attempt to access our site using an AOL browser, it is possible that you may experience problems logging into our site. We would recommend that you use one of the following browser connections, which are available free of charge.
Click below to download the latest versions of these browsers for free:
What do I need to do to view your Charts?
If you wish to see our charts on the trading platform, you will need Adobe Flash. You can download the latest version of here: http://get.adobe.com/flashplayer/
Spread Betting & CFD trading carry a high level of risk to your capital and you can lose more than your initial deposit. These trading products may not be suitable for all investors so seek independent advice. View full risk warning
Capital Spreads is a trading name of London Capital Group, which is authorised and regulated by the Financial Services Authority and a member of the London Stock Exchange. Registered Address: 2nd floor, 6 Devonshire Square, London, EC2M 4AB. Registered Number: 3218125.
